RETURNS

RETURNS

Returned goods must be delivered to Berry Sweet Towels, LLC unused, tags still attached, in original packaging and in the condition they were received. If they are not, they will be subject to a 50% restocking fee.

To start a return please use our RETURN PORTAL!

You must contact us within 14 days of delivery of your order to be eligible for a refund. We will not consider returns outside the 14 day window.  

If customers purchase Return Coverage at time of checkout the return shipping will be free otherwise, customers are responsible for return shipping charges. Berry Sweet Towels, LLC cannot be held responsible for items damaged or lost in return shipment.  Optional paid priority shipping is not refunded. 

Returns are processed within 7-10 business days from arrival to Berry Sweet Towels, LLC.

*All Sale items are final. Sale items are any items discounted 25% or more. 

RETURNS ON ORDERS WITH SALES OR DISCOUNT CODES

Items purchased using a discount code in the order will be refunded at the promotional value only if the amount of the discount is under 25%. Items discounted 25% or higher are final sale and not eligible for return.